During a conference call, using the mute option is one of the greatest methods to guarantee that your meeting runs well and is well-coordinated. 

It’s a great way to make sure your phone conference runs smoothly and on time. Conference call services give a mute option that allows the call leader to silence all callers who have joined the phone conference call as a participant. 

This isn’t to say that the participant won’t hear or participate in the conversation. The participant can hear everything that is said during the phone call, but their line is muted. With conference call services, this functionality is included for free.

The conference call host can mute callers without comments with a single click of his or her mouse. The caller will be informed that they have been muted, and the console update will notify them in real-time.

Mute can be activated in two ways:

A Chairperson can mute all participant lines in lecture mode. Muting the participants or callers allows them to remain in a listen-only mode, ensuring that the call is as clear as possible. In the Individual line Mute, the host or participants can mute their lines. This allows all participants to mute themselves.

Wailing babies, barking dogs, poor cell phone connection quality, driving with the windows down, and so on are all examples of concerns that arise on rare occasions. To show respect for your host’s time, mute your phone.

Here are a few scenarios in which the Host might choose to mute the lines:

The Host would want to discuss the results but is not yet ready to hold a Q&A session. The Host wishes to make sure that there are no participant-to-participant discussions throughout the phone call. The Host wants to make sure there are no background sounds, side discussions between participants, interference from a faulty landline or cellular phone connection, or computer and keypad issues throughout the call. If the Host decides to host a Discussion, all guest lines can be unmuted, making the conference call more interactive. The Host and Participant can mute their line.

While you’re on the phone, what are you doing?


A conference call that isn’t muted allows others to hear exactly how much activity is going on. However, if you don’t turn off the camera while video calling, it may be even worse.

Although it’s well-known that people often multitask while on a conference call, what are the most typical activities people do during a conference call?

According to research conducted by InterCall, nearly two-thirds of participants (65%) acknowledged completing other work while on a conference call, and more than half (55%) admitted to eating or preparing meals.

Nearly half of those polled (47%) admit to using the restroom while on a conference call, bringing the term “hands-free” to a whole new level!

There were also large percentages of people who texted (44%), used social media (43%) and played video games (25%).

A little more than a quarter (27%) acknowledged dozing off during a conference call.

How Participants can mute audio

There was a clear majority of participants who chose to use the mute button when asked, “What’s your favorite conferencing feature?”

When attending a conference call, the quickest approach to mute phones is to ask all members to mute their lines. Participants can instantly mute their microphone using easy conference controls by clicking on the microphone button in the conference controls. When the button turns red, the audio is disabled.

There will, however, always be one or two lags who either forget or have technological difficulties. A host can silence a single person or all conference participants if background noise is disrupting the conference call.

After clicking on the person’s name, select Mute from the drop-down menu that appears. In the meeting panel, an icon will appear next to the guest’s name to indicate that the guest is muted.

Select Mute all participants above the name list on the top left of the conference room to mute all participants. The conference lines will be muted for all participants.


Conference calls can be annoying, especially when there are multiple people involved.

In addition to dealing with technology, you must correctly manage the call in order to execute the meeting smoothly. This, however, does not always proceed as planned. It can be difficult for everyone to follow standard conference call rules when there are participants in many places using different devices.

As a result, conversations are disrupted, connections are dropped, and everyone on the call is distracted by noisy environment. Ask all attendees to mute their phones in order to conduct a conference call efficiently. Alternatively, the host can use the “Mute All” option.


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