HOW TO MAKE A CONFERENCE CALL ON AVAYA PHONES
More than one called party can participate in a conference call. All callers on an Avaya phone can freely interact with one another during a conference call. Hosting a conference call saves you time by reducing the amount of time it takes to convey information between two participants. There may be a price for placing a conference call, depending on your Avaya phone provider. To make a conference call on your Avaya phone, you don’t need any extra software.
The Avaya phone has an easy-to-use conferencing feature that lets employees work more efficiently. Discover how to use the conference call feature on your Avaya phone by following these steps.
Pick up your Avaya phone and from the screen, press the Conf. The next step to follow is to call the individual listed in the contacts list or the History list by dialing the phone number. Keep an ear out for the dial tone. Call the first person’s phone number. Wait for the person on the other end of the line to pick up the phone. Tell the person that you need to put him on hold.
When the first person accepts the call, press the Join button on the phone and dial the second person’s number. Wait for the other person to respond. To add another participate to the conference call on your Avaya phone, inform the other participates that you need to put them on hold and add another person to the call. Press the Join button and dial the next person’s number and wait for the other person to respond. Once the next participate joins the call, press the resume button to take off the conference call from hold. To add another participate, friend or colleague to the conference call you can repeat the process above.
HOW TO REMOVE A PERSON FROM CONFERENCE CALL ON AVAYA PHONE
- From your Avaya phone screen select the active call you want to remove from the conference call
- The next step in to Press Details and select the person you want to drop off the call
- The last step is to select Drop and participate will be dropped off the conference call.
HAVE A STRONG CONNECTION
A bad connection can cause two issues: it can induce feedback, which can upset other people on the conversation, and it can make you harder to hear.
Calling in from a highway rest stop with spotty cellular reception is not a good idea. Make sure you’re in a location where you know you’ll have access to dependable wireless internet or a strong cellphone signal preferably your house or office.
IDENTIFY YOURSELF ON A CONFERENCE CALL
Nothing is more annoying than not knowing who is speaking on a conference call.
If it’s an executive speaking, rather than a vendor, the identical statement may need a whole different answer. Even a familiar voice can be difficult to recognize if your connection is poor.
It is possible to solve this problem by identifying yourself before speaking. You are not required to make a grand entrance. “This is Joseph speaking, and in my opinion…”, keep it simple.
Don’t interrupt someone who hasn’t identified themselves. After they’ve finished speaking, gently request that they say their name.
ALWAYS PAY ATTENTION
When you connect into a conference call, there are a multitude of distractions at your disposal – messages in your email, colleagues, work stacking up on your desk, media sites, to mention a few – and just because the other participants in the conference can’t see you doesn’t mean you can’t get lost in them. Don’t be the individual who has to constantly ask someone to repeat their questions because you weren’t paying attention.
FOLLOW THE CONFERENCE LEADER
Every conference call should have a designated leader who not only keeps the call on course, but also sends out the agenda ahead of time, maintains track of time, and provides any follow-ups or additional meeting invites.
When meeting clients or other employees in person is not possible, or when you need to communicate with colleagues on a project rapidly, a conference call can be quite useful. Three or more parties in various locations can talk on the same call with a conference call. To hold a conference call on your Avaya Phone follow the tips provided in this article.